Refund policy

Refund Policy

At AmishBuiltCabins.com, we specialize in custom-built cabins, house kits, prefab homes, and panelized building systems. Because our products are built to order, please review our refund policy carefully before placing an order.

Deposits

All deposits made to AmishBuiltCabins.com are non-refundable. Deposits secure production scheduling, materials, and labor with our Amish builders.

Custom and Built-to-Order Products

Due to the custom nature of our products, all cabin builds, house kits, prefab homes, and panelized kits are non-refundable once production has begun. This includes, but is not limited to:

  • Cabins and structures built to customer-selected specifications

  • House kits and panelized systems

  • Custom sizing, layouts, or design modifications

Order Cancellations

  • Orders may be canceled only before production begins

  • If an order is canceled prior to production, any refund issued will exclude the non-refundable deposit and any costs already incurred

  • Once materials are ordered or construction has started, the order cannot be canceled or refunded

Shipping and Delivery

Shipping fees, delivery charges, and third-party transportation costs are non-refundable once a shipment has been scheduled or dispatched.

Damaged or Incorrect Items

If your cabin, kit, or materials arrive with visible damage or missing items, you must notify AmishBuiltCabins.com within 48 hours of delivery. Documentation such as photos and delivery receipts noting damage may be required.

We will work with you to repair, replace, or resolve verified shipping-related issues when applicable.

Customer Responsibilities

Customers are responsible for:

  • Confirming local zoning, permitting, and building code requirements

  • Proper site preparation and access for delivery

  • Inspecting delivered materials promptly upon arrival

Refunds will not be issued for issues related to permitting, zoning, site conditions, or local code compliance.

No Returns on Installed or Assembled Products

Once a cabin, kit, or structure has been installed, assembled, or modified, it is not eligible for return or refund.

Refund Processing

If a refund is approved under the terms above, it will be issued to the original payment method within 7–14 business days, minus applicable fees and non-refundable amounts.

Contact Information

If you have questions about this refund policy, please contact us before placing an order:

AmishBuiltCabins.com
Email: amishbuiltbuildings@gmail.com
Phone: 812-595-4033
Address: 677 S Cardinal Lane, Scottsburg, Indiana 47170
Website: https://www.AmishBuiltCabins.com